Privacy Policy — Chronos Score

This Privacy Policy explains what information KickXI ("the App", "we", "us") collects, why we collect it, how it is used, how long it is kept, and the choices and rights available to you. It also covers chronosscore.com, our companion website — see Section 8 for what's different there. It is written to match exactly what the App, website, and our backend actually do — not a generic template.

If you have questions about this policy or your data, contact us at support@kickxi.com.

1. Information We Collect

1.1 Account information

KickXI supports three ways to create an account, depending on your device:

Sign in with Apple. We receive and store Apple's stable, anonymized user identifier for your Apple ID, and — only if Apple includes it in your identity token — the email address associated with your Apple ID (including a private relay address if you chose to hide your email). We never receive or store your name, phone number, or any other Apple ID profile information.
Sign in with Google (Android). We receive and store Google's stable account identifier for your Google account and the email address associated with it. We do not receive or store your Google password, profile photo, contacts, or any other Google account data.
Continue as Guest. We generate a random identifier on your device and store it in your device's secure storage (the Keychain on iOS, the app's private storage on Android). This identifier lets the same device return to the same guest account; we do not collect an email, name, or any other personal detail for guest accounts.

For every account we also store which sign-in method you used and the date your account was created.

1.2 Session information

When you sign in, we issue a session token stored securely on your device. This token contains your internal account ID, the sign-in method used, and the session's issue and expiry times. It does not contain your IP address, device model, or any other device-identifying information.

1.3 Subscription information

To manage the optional Pro subscription, we store: your subscription plan and status, your subscription's renewal date, and records of purchase transactions (Apple transaction IDs on iOS or Google Play purchase tokens on Android, product ID, and purchase date).

We never receive or store your payment card details, billing address, or any other payment instrument data — all payment processing is handled entirely by Apple (through StoreKit) on iOS and by Google (through Google Play Billing) on Android.

1.4 Saved matches

If you save a match for later, we store the match's identifier, the date you saved it, and any notes you personally choose to type. We do not add anything to this beyond what you save.

1.5 Information we do not collect

KickXI does not collect: your name, physical address, phone number, precise or approximate location/GPS data, contacts, photos, health data, or browsing history. The App contains no advertising SDK, no analytics or telemetry SDK, and no crash-reporting SDK — nothing in the App reports your usage to any third-party measurement or advertising service. Push notifications are not implemented in the current version of the App.

1.6 IP address (security use only)

When you make a request to our servers, your IP address is used momentarily, in memory, to detect and limit abusive request patterns (for example, to stop automated abuse of the sign-in or match-analysis features). This is never written to our database or to any log — it exists only for the instant needed to apply the rate limit, then it is discarded.

2. How We Use Your Information

We use the information above to: create and authenticate your account; let you sign in consistently across app launches; manage and verify your Pro subscription with Apple or Google Play; let you save and revisit matches; detect and prevent fraud, abuse, and unauthorized access; and meet our own legal, accounting, and security recordkeeping obligations.

We do not use your information for advertising, do not build an advertising profile of you, and do not sell your information to anyone.

3. Match and Football Data

Fixtures, teams, competitions, and match statistics shown in the App come from a third-party sports-data provider, football-data.org. Requests to this provider are made using only match, team, and competition identifiers — your account information, email, or any other personal data is never sent to football-data.org.

chronosscore.com (see Section 8) is a separate product from the App and sources its own live scores, statistics, lineups, and standings from a different third-party sports-data provider, API-Football. As with football-data.org, requests to API-Football use only match, team, league, and competition identifiers — no personal data is ever sent to API-Football.

4. Third Parties We Work With

Apple — for Sign in with Apple authentication and for processing Pro subscription purchases through the App Store. Apple's own privacy policy governs how Apple itself handles your Apple ID and payment information.
Google — for Sign in with Google authentication and for processing Pro subscription purchases through Google Play on Android. Google's own privacy policy governs how Google itself handles your Google account and payment information. See Google's Privacy Policy.
football-data.org — supplies the football data shown in the App, as described in Section 3. Receives no personal data.
API-Football — supplies the football data shown on chronosscore.com, as described in Section 3. Receives no personal data.
Google (Ads conversion tracking) — our web pages, including chronosscore.com and this page itself, load Google's gtag.js to measure page-view conversions from our ad campaigns and, through Google Analytics 4, aggregate site usage. This can share limited technical data (such as your IP address and browser identifiers) with Google, independently of your App account. See Google's Privacy Policy for how Google handles this data.

We do not share your account information with any advertising network, data broker, or analytics company, because the App does not use any such service.

5. Data Retention and Account Deletion

You can permanently delete your account at any time from Settings → Delete Account inside the App. This is irreversible and, once confirmed, immediately:

deletes your saved matches and subscription record;
ends every active session/sign-in tied to your account; and
deletes your account record itself.

What is retained, and why: Apple and Google Play transaction records (used to prevent fraudulent re-use of purchases) and our internal security audit log (used to investigate abuse and security incidents) are kept after account deletion. These records reference only an internal account identifier that, once your account is deleted, no longer resolves to any identifiable person, email address, or contact information. We retain them because doing so is a legitimate security and fraud-prevention interest, and in some cases a legal recordkeeping obligation, that outlives the account itself — not because they are used to identify you afterward.

Absent a deletion request, we keep your account data for as long as your account remains active.

6. Your Rights

Depending on where you live, you may have the right to: access the personal data we hold about you; correct inaccurate data; request deletion of your data (available directly in-app, see Section 5); object to or restrict certain processing; and receive a copy of your data in a portable format. To exercise any of these rights beyond in-app deletion, contact us at the email in Section 9 — we will respond within a reasonable time and in any event within the timeframe required by applicable law.

7. Children's Privacy

KickXI is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.

8. Cookies and This Website (chronosscore.com)

This section applies specifically to chronosscore.com — our live scores, fixtures and standings website — which is separate from the App and uses browser storage the App does not. See Section 3 for where chronosscore.com's own match, score, and standings data comes from.

8.1 What we store in your browser

Cookie choices. Your choices for the three categories below (essential, analytics, advertising), stored via localStorage so we don't ask again on every visit.
Language and interface preferences. The language you select and similar settings, stored on your device so the site opens the way you left it.
Favorites. Matches you star are saved via localStorage on your device so they reappear in "My Favorites" on your next visit. This stays on your device and is never sent to us.

8.2 Analytics

We measure how chronosscore.com is used with two tools. Cloudflare Web Analytics is cookieless and reports only aggregate traffic (page views, referrers, approximate country). Google Analytics 4 reports aggregate usage such as users, sessions, pages viewed, traffic sources and country, so we can understand and improve the site. In the European Economic Area, the United Kingdom and Switzerland, Google Analytics and Google's advertising storage stay switched off until you allow them in the cookie banner; if you choose only essential cookies, they stay off. Outside those regions the same banner is shown and your choice is applied in the same way. Google's handling of this data is described in Google's Privacy Policy.

8.3 Advertising

The website may show ads served by a third-party ad network (for example Google AdSense), once we've been approved for one. Ad networks may use cookies or similar technology to serve and, depending on your consent choice and location, personalize ads. We do not control what an ad network does with that data on its own systems — see that network's privacy policy for details. Where required by law (for example under GDPR), we honor your consent choice from our cookie banner for ad personalization. We also run Google Ads conversion tracking (gtag.js) across our web pages to measure ad-campaign performance — see Section 4 for details.

8.4 Your choice

The cookie banner on chronosscore.com groups storage into three categories: Essential (language, favorites and your cookie choice; always on because the site cannot work without it), Analytics (Google Analytics 4) and Advertising (ad partners; no ads are shown at the time of writing). You can accept all, keep only the essential ones, or switch the optional categories on and off individually. You can change your choice at any time with the Cookie preferences link at the bottom of any page, or open the cookie preferences now. You can also clear this site's data at any time via your browser's site settings — this does not affect your App account, which is entirely separate.

9. Changes to This Policy

If we change this policy, we will update the effective date above and, for material changes, provide notice through the App or, for website-specific changes, on chronosscore.com. Continued use of the App or website after a change means you accept the updated policy.

10. Contact Us

Questions about this policy or your data: support@kickxi.com

See also our Support page for help with your account, subscription, or the App itself.